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Covid 19

Information on the safe and health operations of our properties


Last Update: June 1st, 2020
 

Dear Guest,

Acropolis Suites & Tours are here to provide you with exceptional accommodation experiences attaining the adequate hygiene, safety, and operational methods. We feel it is important to reach out to you the actions we are taking to keep our facilities safe and healthy. Our team carefully follows the adequate cleaning, sanitation, and disinfection protocols. These protocols assist in illness prevention and include:


• Regular sanitation training for our team members.
• Clearly established cleaning protocol and disinfection in all apartments.
• Thorough cleaning and disinfection of high touch items in our properties after each check-out.
Fast response to off-cycle cleaning issues.


Given the current concerns related to the new coronavirus 2019 (covid-19), we have established house rules that, along with adequate sanitation protocols, safety methods and operation procedures, guarantee the well-being of our guests during their stay with us. These rules include:


• We advise our guests to keep one and a half (1.5) meters distance from the person next in line indoors or outdoors
• We inform of the maximum use of our elevators by two adults, and of the use of a face mask.
• We encourage our visitors to get in touch with any member of our team for recommendations and/or remarks that will improve our operations.


Our aim is to provide high-quality personalized services. All our team members are enthusiastic professionals at our guests’ disposal, responding promptly and effectively to their requests. As part of our commitment for the health and well-being of our guests, employees, and community, we are carefully monitoring the new coronavirus (covid19) situation through regular updates and guidance from the Hellenic Health Organization (E.O.D.Y.) and the National Health Ministry, as well as additional government and European organizations. Based on the guidance we have received and our general state of readiness, we are confident our operations continue to be safe and ready to serve our guests.



Yours Sincerely,
The Acropolis Suites & Tours Operation Team.